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What This Privacy Policy Covers
This policy covers how eResourceIndia.com, a Resource Tree Info solutions service ("eResourceIndia.com," "we," "us," or "our") treats personal information that it collects and receives on www.eresourceindia.com. We are not in the business of selling information about you: we use information shared with us for the sole purpose of running and improving our services. This notice tells you what information we collect, steps we take to protect and secure it, how we use and share information, and finally, how you can contact us with questions or concerns.
Information We Gather
1. eResourceIndia.com collects personal information when you register with us, use eResourceIndia.com products or services or post content on a eResourceIndia.com web site or forum. This information is limited to your email address, username, and any information you post on your site. Your password is stored securely.
2. eResourceIndia.com may also collect personal information if you enter into promotions or sweepstakes.
3. eResourceIndia.com may automatically receive and record information on our server logs from your browser, including your IP address, cookies, and the pages you request. We also may collect other use information as part of our analytics services, in order to improve the service. However, we do not link such information to any personally identifiable information you submit while on our site.
4. eResourceIndia.com may collect billing information if you sign up for a paid service, which may include your name, address, telephone number, credit card details, and other information that is necessary in order to process the transaction. Under no circumstance do we store any of your sensitive billing details.
5. When signing up for the affiliate program, eResourceIndia.com may collect additional details in order to process payments and comply with tax law, which may include your ID Proof, your address, and other information as appropriate.
6. eResourceIndia.com uses information for the following general purposes: products and services provision, identification and authentication, services improvement, support, contact, research, and anonymous reporting.
Billing information
1. We use the Paypal, CCavenue and other payment gateways to give multiple payment options to the customers and we do not store any billing information and we take only those limited details provided by the payment gateways to us.
2. We will retain the last 4 digits of your credit card number and credit card type, so that you may identify that card used in the future. We do not store any other billing information.
3. Should you cancel your subscription, your basic billing information will be immediately removed by us.
IP Address
eResourceIndia.com may occasionally obtain IP addresses from users depending upon how you access our web sites. IP addresses, browser and session information may be used for various purposes, including to:
1. Diagnose and prevent service or technology problems reported by our users or engineers that are associated with the IP addresses controlled by a specific web company or ISP.
2. Estimate the total number of users visiting eResourceIndia.com website from specific geographical regions.
3. Help determine which users have access privileges to certain content, services or resources that we offer.
4. Monitor and prevent fraud and abuse.
Cookies
A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a web site's computers and stored on your computer's hard drive.
If you reject all cookies, you may not be able to use eResourceIndia.com services or products that require you to "sign in" and you may not be able to take full advantage of all offerings.
You can configure your browser to accept all cookies, reject all cookies or notify you when a cookie is set.
eResourceIndia.com uses its own cookies for a number of purposes, including to:
1. Require you to re-enter your password after a certain period of time has elapsed to protect you against others accidentally accessing your account contents.
2. Keep track of preferences you specify while you are using the eResourceIndia.com Site, Products and Services.
3. Estimate and report our total audience size and traffic.
4. Conduct research to improve the content and services provided on the eResourceIndia.com Site, Products and Services.
Information Relating to Children
Users under the age of 10 are prohibited from using eResourceIndia.com.
Information Use, Sharing and Disclosure
1. eResourceIndia.com does not share personal information we learn about you from your use of the eResourceIndia.com web site, products and services with others except as described in this policy.
2. We do not share or sell personally identifiable information with third parties for their promotional purposes.
3. We shall use your contact information to send the newsletters, information and promotions of our customers publications and services from time to time.
4. eResourceIndia.com may use or share your personal information where it is necessary to complete a transaction, to operate or improve the eResourceIndia.com products and services, or to do something that you have asked us to do. We use other third parties such as a credit card processing company to bill you for services. These third parties are prohibited from using your personally identifiable information for promotional purposes.
5. From time to time, eResourceIndia.com or a partner may sponsor a promotion, sweepstake or contest on eResourceIndia.com. You may be asked to provide personal information including name, email address or home address or to answer questions in order to participate. This information will be used strictly for the purpose of notifying and arranging delivery of promotional items to the person selected.
6. You may opt out of Newletter emails you receive from eResourceIndia.com that is sent on a monthly basis. You will continue to receive the information and other promotional news from us from time to time.
7. When you register for eResourceIndia.com, we collect user-submitted account information such as username and email address to identify users and send notifications related to the use of the service.
8. When you post content on eResourceIndia.com web site or forum, you have the ability to post content which may include personally identifiable information about yourself.
9. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.
10. If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. eResourceIndia.com stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us to request that we remove this information from our database.
eResourceIndia.com may share personally identifiable information about you under the following circumstances:
a. We may share your personal information to respond to subpoenas, court orders, or legal process, to establish or exercise our legal rights or, defend against legal claims and if in our judgment in such circumstances disclosure is required or appropriate.
b. We may share your personal information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our various terms of use, or as otherwise required by law.
c. As we continue to develop our business, we may also buy or sell all or part of our business. In such transactions, personally identifiable information you have shared with us is generally one of the business assets that will be transferred. The transferred personally identifiable information will remain subject to the promises made in this privacy policy or subsequent policies to which you have consented.
Changes to this Privacy Policy
eResourceIndia.com may revise, modify or update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your particular eResourceIndia.com account or by placing a prominent notice on our site.
Widgets
Widgets may support functions that require that you disclose certain personally identifiable information given the user's choice of participation. This information is collected in many different ways such as: forms, surveys, contests, forums, subscribing or unsubscribing to mailings and correcting or updating personally identifiable information and are only used for the purpose in which they were collected. Forms which require sensitive information such as financial information (credit card) to process purchases for products or services are through third party payment gateways and eResourceIndia.com do not collect your confidential financial details.
Confidentiality and Security
No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we make efforts to ensure security on our systems.
a. We use physical, electronic, and procedural safeguards to protect personal information about you.
b. Your account information is password-protected.
If eResourceIndia.com learns of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using eResourceIndia.com or providing personal information to us you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of eResourceIndia.com, products and services. We may post a notice on our web site if a security breach occurs. If this happens, you will need a web browser enabling you to view the applicable web site. We may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify us at info@eResourceIndia.com.
Changing your Preferences and Personal Information
1. You can edit your account information with eResourceIndia.com at any time.
2. You can delete your applicable account by visiting the applicable account; however, please note that some personal information, primarily your contact information, may remain in our records to the extent necessary to protect our legal interests or document compliance with regulatory requirements.
3. If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, or delete such information by making the change on our user home page, or by emailing our Customer Support at support@eResourceIndia.com.
Contacting eResource India
If you have a privacy concern regarding eResourceIndia.com, or this policy, and if you cannot satisfactorily resolve it through the use of those sites, products or services, you should complete a support request by email at info@eResourceIndia.com or by mail at:
Resource Tree Info Solutions, 142, Kamaraj Nagar, Aavarampalayam, Coimbatore -641006 India.
Last updated on April 4th, 2010.
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